Level 2 Certification

Certification Process (Level 2 – Certified Workforce Expert)

Step 1 – Update your personal information in the learning management system (LMS) if required (address. telephone number, email, etc.)

Step 2 – Complete the Level 2 certification test appropriate for your work function and job. If your score is 90% or more, you have met the knowledge requirements for certification. If your score is less than 90%, you will be allowed to repeat the certification test once. If you do not score 90% or more on the re-test, you must wait at least 30 days to re-test. You may take the Level 2 certification test a maximum of four times within one year of your application.

Step 3 – Complete the 360º feedback process. If your average score is at least 3.0 and you have no scores below 2.0, you have completed the process. If your average score is less than 3.0 or have individual scores of less than 2.0, enroll in courses/activities to increase performance. Submit documentation of your developmental efforts on an NWI Action Plan form. Upon completion of the process, a CWE package will be mailed to you

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